1. General Information
This Privacy Policy explains how we collect, use, store, and protect personal data when you use our website: https://ram-shipping.com.ua/ (the “Website”).
We follow the requirements of the Law of Ukraine “On Personal Data Protection” and take all necessary steps to protect your personal information.
By using the Website, you agree to the terms of this Privacy Policy.
2. Who We Are
The data controller is: RAM INTERNATIONAL SHIPPING LLC
Address: 7 Lyublinska St., Rivne, Rivne Region, 33019, Ukraine
Email: auto.ua@ram-shipping.com
Phone: +38 (067) 732-77-00
3. Definitions
Personal Data — any information that can identify a person, directly or indirectly.
Data Processing — any action performed with personal data (collection, storage, use, transfer, deletion, etc.).
User — anyone who visits or uses the Website.
4. What Data We Collect
Information you provide:
- name
- phone number
- email address
- company name
- details related to your request (cargo, route, services, etc.)
Information collected automatically:
- IP address
- browser and device type
- date and time of visit
- pages viewed
- cookies
5. How We Use Your Data
We use your personal data to:
- process requests and inquiries
- provide consultations and offers
- arrange logistics services
- communicate with you
- improve the Website
- support marketing and analytics
- comply with legal obligations
6. Legal Basis
We process your data based on:
- your consent
- the need to perform a contract
- our legitimate business interests
- legal requirements
By submitting your data on the Website, you agree to its processing.
7. Sharing Your Data
We may share your data with third parties:
- logistics partners and carriers
- service providers (CRM systems, email tools, analytics)
- when required by law
All partners are required to protect your data properly.
8. International Data Transfers
Since we operate internationally, your data may be transferred outside Ukraine.
In such cases, we ensure appropriate data protection standards.
9. Data Retention
We keep your data only as long as necessary for its intended purpose or as required by law.
10. Data Protection
We use technical and organizational measures to protect your data from:
- unauthorized access
- loss or destruction
- modification or disclosure
11. Your Rights
You have the right to:
- access your personal data
- request correction or deletion
- restrict processing
- file a complaint
To exercise your rights, please contact us using the details above.
12. Cookies
We use cookies to:
- ensure proper website functionality
- analyze usage
- support marketing activities
You can manage cookie settings in your browser.
13. Third-Party Links
Our Website may contain links to other websites. We are not responsible for their privacy practices.
14. Policy Updates
We may update this Privacy Policy at any time.
The updated version becomes effective once published on the Website.